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15

Apr

How to be a better customer No. 12

Now I don’t know what you call it…but I call it the “Gimme” Hand. And I don’t like the Gimme Hand.

Don’t hold out your open hand to me and expect me to give you your change and receipt while you’re busy talking to someone or looking the other way. Don’t act like you’re too good or too busy to give me your attention.

Maybe some people don’t mind, but I think it’s rude

If you’re in such a hurry you should’ve saved your shopping trip for when you had more time. And you can most definitely hold your boring conversation with So-and-so until after your transaction is finished. Hmph.

impatience

14

Apr

How to be a better customer No. 11

Let’s talk hygiene for a minute.

It’s great that you want to be clean and everything…you want to look your best out in public. I can’t blame you for that. It’s just gross that you’re picking food out of your teeth while I’m talking to you.

Oh - and last week when you were brushing your hair the entire time? You left hair allllllll over my counter…

I really love that you don’t want to look like a slob, but seriously people. There’s a time and place for everything. Get ready for the day in your own home.

hygiene

27

Feb

How to be a better customer No. 1-10 recap

Here’s just a little recap if you didn’t quite understand the previous 10 entries:

1. Sign your name and don’t crap about how bad it looks.

2. DO NOT USE YOUR CELL PHONE.

3. Read the information around you (signs, menus, hours of operation, etc.).

4. Know the difference between small talk and sharing your life story. No body cares.

5. Respect others. You’re no better than anyone else.

6. Don’t mumble.

7. Be specific with your requests.

8. Give other customers some space.

9. Don’t smoke before you know you’re going to be around people. You stink.

10. Be organized. (Credit cards, ID, etc.)

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PS: I added a few relevant links to some of the older posts. Check ‘em out!

14

Feb

How to be a better customer No. 10

Okay. This one is going to sound more geared for the ladies out there, but I know not all you guys have it together.

messypurse

Stay organized.

Is it really so hard to keep all your dollar bills in one spot and your coins in another? How about keeping your credit cards in the same place every time you use it instead of dropping them into that black hole of a purse you carry.

(Growing up my mother and I had a running joke that she never carried a purse; she carried a bag. You know, more like luggage than a cute little number you throw over you shoulder? Because she carried so much junk around?) Anyway….

It really would be great if everyone were a bit more organized when they get ready to make a purchase or need to show their driver’s license. It’s really not cute when you have to search every clothes pocket.

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You just work on getting organized and I’ll save another post for not handing over crumpled up dollar bills that you have to UNFOLD to put in the till. Thanks.

09

Feb

How to be a better customer No. 9

I beg of you … do not (I repeat) DO NOT smoke before entering a public building. Anyone that comes within 10 feet of you will know you’ve been smoking. Anyone you talk to will have trouble breathing due to the thick, smoke-filled air coming off you. Every breath you exhale renders a person unable to speak back because YOU STINK.

nosmoking

There is NO amount of perfume or cologne can disguise the smell. So please, wait until you’ve left the building.

30

Jan

How to be a better customer No. 8

I’d like to focus this post on personal space related to your fellow customers…

…You know how credit card machines have those little wall/ blinder things to make it hard for others to see your pin number? And how you’re always paranoid the person behind you is going to steal your identity?

Take the bank for example. Your account number, pin number, check number, etc., placed in the wrong hands could be a very bad thing. That’s why measures like the lines you stand in, calling out “next”, and hushed voices are taken for privacy.

This also applies to the drug store. There are privacy laws out the wazoo shrouding the pharmacy and all its customers. Be polite, give the person at the counter some space and step away when asked. You wouldn’t want others to know what meds you’re taking so don’t eavesdrop on others.

personalspace

26

Jan

How to be a better customer No. 7

Okay, so after you learn to speak up a little why don’t we work on being specific…

“Yes, I’d like to order some pancakes, please” doesn’t cut it at IHOP. At a place known for pancakes and where there is bound to be a variety of pancakes, you’ve got to be prepared to be specific and decide what KIND of pancake you want. (That is unless you want your server to randomly choose a pancake for you, and you wouldn’t want that, now would you?)

“So you want to rent a movie, eh? I never would have guessed since this is BLOCKBUSTER, you moron!”

dumb

It’s like walking into a bar and asking for something to drink. Or telling a sales clerk you need a pair of shoes. It’s not going to get you very far. You can’t expect for people to read your mind and know what you want or need. Be specific and explain yourself. You know, like if you need running shoes or heels…classic black or bold pink.

Help the person helping you and you’re on your way to being a less crappy customer :)

http://notalwaysright.com/spiritual-not-psychic/4122

23

Jan

How to be a better customer No. 6

Now I can understand if you’re not feeling well or are mute. But the other 94.787234% of you out there…SPEAK UP! What you say can be taken the wrong way and information can misinterpreted. You’re not helping anyone if you’re whispering and it’s just annoying.

21

Jan

How to be a better customer No. 5

cashier

Do you see this nice lady? Her job is to help you. Whether you’re picking up your dry cleaning, grabbing a bite to eat or cashing a check, her job is to help YOU.

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Many of the job scenarios I’ve used as examples aren’t the most prestigious professions, nor has the typical worker chosen such a job as their profession; but you are no better than the teenager who takes your order and the old man shining your shoes. They are people, too and deserve your respect as much as anyone else.

♫ R-E-S-P-E-C-T ♪ Bottom line here: use common sense and don’t be rude.

20

Jan

How to be a better customer No. 4

There’s a difference between making small talk and sharing your life story.

When the bank teller asks you how you want your $100 bill broken up, there’s no need to explain that your Uncle Ronny was divorced five times, owned five dogs that died of heart worms and is fifty-five thousand dollars in debt and has passed on his superstition against the number five to you…so you’ll take ten $10 bills. I mean really. Was there no way for you to just answer the question??

speechbubble

No one but your friends and family is going to care that you had an allergic reaction to paprika when you were three, spent four days in the hospital and have avoided mustard products since. (…So you don’t want dijon on you sandwich?) Seriously people, pay attention to the person helping or serving you, answer their questions accordingly and get on with your life. Trust me, everyone will thank you for it.